Getting biotech products to market at the right time and under the right conditions is critical. UPS understands the complex supply chain needs of the biotech industry and has extensive warehousing and distribution capabilities to help biotech companies meet demands for time- and temperature-sensitive product deliveries.

We have quality assurance and regulatory personnel to help biotech companies navigate the ever-changing regulatory environment. Our experts can help you design supply chain solutions that help you speed products to market, meet regulatory requirements and gain supply chain visibility.

Our Services

Warehousing: Biotech products have specific storage and handling needs. We understand those needs and have dedicated UPS Supply Chain Solutions warehouses specially designed for healthcare products.

Distribution: UPS can meet your temperature-sensitive distribution needs. We have more than three million square feet of compliant, dedicated healthcare distribution space in North America. We also have multiple PDMA and cGMP- compliant distribution centers for temperature and humidity controlled storage. And for products that must be kept at cold temperatures during distribution, we offer cold chain services.

Transportation: UPS can get your products where they need to be, when they need to be there. Tap into our integrated global small package network, integrated North American less-than-truckload (LTL) and truckload (TL) networks and dedicated aircraft lift for maximum flexibility and efficiency in transporting your products.

Tracking/Visibility: Supply chain visibility is crucial in the biotech industry. UPS has advanced tracking technologies, such as UPS Quantum View Manage , to ensure that you receive frequent updates regarding your products.

Our Solutions

UPS Order to Cash^SM: Our Order To Cash solution manages the entire customer supply chain from point of order entry to cash receipt. With UPS order-to-cash, biotech companies can focus on their business while UPS handles all supply chain functions, from customer service to warehousing and distribution to accounts receivable.

SampleSure: UPS SampleSure integrates drug sample ordering information with comprehensive activity reporting. With SampleSure, biotech companies can electronically capture order data, gain on-demand access to order and delivery data and much more. Missing shipment and delivery information triggers a proactive follow-up so that you can make informed decisions about product deliveries.

Trackpad: Our Trackpad® parcel tracking and management system lets you process inbound shipments – fast and efficiently. The system integrates with a company’s internal computer system and ensures proof of delivery of your critical products.